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Sales and Customer Adviser
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Mission
The sales and customer adviser handles the promotion and sale of the products and services to private customers, business customers and industrialists, in a competitive environment. He/she welcomes customers, advises them, manages their contracts, etc. He/she gains the loyalty of the customers in his/her portfolio by guaranteeing them a high level of satisfaction; he/she also detects potential customers.
Main responsibilities
- Welcoming customers and canvassing face to face and by phone.
- Promoting the company’s products and services.
- Giving advice on rationalizing the customers’ energy facilities.
- Managing accounts and renewing energy supply contracts.
- Collecting and analyzing customer data.
Skills sought
- Sales or service qualification
- Consultancy skills and conviction
- Good knowledge of energy solutions
Other energy jobs
- Gas distribution officer
- Gas engineering officer
- Trader
- Technician, gas facility operation
- Maintenance technician
- Technician, gas facility servicing
- Gas network technician
- Research engineer
- Engineer, counterparty risk
